We collect and use the following types of information:
We use the information we collect to provide, personalize, improve, offer, and protect our Services. If you contact LifeVault, we may use your information to provide customer support to you. We may use your email address to communicate with you, for example, to inform you when a subscription is ending.
LifeVault is able to provide many of our Services free of charge because we are supported by advertising. In order to make these services available, we may use the information we collect to improve the advertisements you see by making them more relevant.
We understand your information is important to you, and we treat it very carefully. We do not sell your personal information, and we do not share your personal information with third parties, except as described below.
We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your account for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
LifeVault takes protection of your family's personal information very seriously. LifeVault will never knowingly request personally identifiable information or private content from anyone under the age of 13. In order to register and create a LifeVault account you must be 18 years of age or older.
As a LifeVault user, you have the opportunity to review and modify your personally identifiable information and your private content any time you log onto your LifeVault account using an email address and password attached to the account.
LifeVault cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
If you use one of the LifeVault features designed to allow you to voluntarily forward or share your information or content with family or friends outside of your secure account, we will forward or share access to such content from your account to your friend's email address as you provided it to us. Such email address may be stored by LifeVault for your future use but will not be used by LifeVault to initiate any emails. By sharing your content, you automatically limit LifeVault's ability to keep your content private. We recommend that you do this only with trusted friends and family.
Our address is:
Picnic Labs Inc.
604-55 Cordova St E
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